Testimonials

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Below are a few submitted comments about our restoration services. SI Restoration has many customer compliments and takes pride in providing a superior customer experience.

Hi Jeff,Just wanted to let you know that I had my first loss here at Yale Steam & your team has done an excellent job. I’m getting ready to schedule the repair with Rick in the next few days & just wanted to let you know that the experience has been great so far.
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Heather Gummel
Project Manager
Dear Mike:I want to thank you for how quickly and efficiently you took care of the replacement carpet we needed. The carpet was needed as a result of water damage from a refrigerator leak. The insurance company sent out three contractors to take care of the damages. Of the three companies that came out, S.I. Restoration was by far the most professional, courtesy and prompt company of the three. When I discovered that a small piece of trim was missing, your company stepped up to the plate to help even though the missing pieces were not your responsibility. This showed me that S.I. Restoration was willing to go above and beyond to satisfy a customer.I would definitely recommend your company to anyone that needs carpet. Thank you again for a job well done.
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Marjorie Cole
Good Morning Jeff,I am just settling back into my office after being at Pinewood on "fire duty" since 3/7. SI Restoration has be doing a fantastic job. With so many apartments being affected, we had no idea how we were going to get our residents back in their homes within a reasonable amount of time. Keeping in mind that our special needs resident population can sometimes be difficult to work, especially due to the anxiety cause by this situation, your staff has made quick work of getting our restoration completed. Our residents and staff have praised the work that your staff has been able to complete in such a short period of time.Your staff of supervisors (Bob, Josh, Eric, Anthony, Jerry and Carlos) have been informative and cooperative and all of the workers have been hard working and polite. I would especially like to thank Eric for working so many hours on this project, including many 24 hour days.
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Lanita Hopkins
Housing Commission of Anne Arundel County
I work for CareFirst at our Columbia Gateway location and this past summer we had a water heater fail that was in the ceiling. I poured hundreds of gallons of water into our space on the 4th floor of our building as well as every floor below us to the lobby. Needless to say we had mess. COPT, our property manager brought SI in and from the start Jamie Brown who was the foreman onsite from the beginning to the end of the job was OUTSTANDING. I found out after the fact that this was his first commercial job and I have to say I was extremely impressed. There was a bit of contention to deal with since the need to bring in dehumidifiers, blowers, etc was extremely loud in a space that you can normally hear a pin drop. Our associates, at time, were not very pleasant and Jamie, at ALL times was professional, had a calm demeanor and took charge of any situation that he came up against. We spoke about how some of the crew dressed and were loud at times (he noticed that and addressed it and told them to be more professional). That is the sign of a true leader. This young man is going places and I realize how late I am in giving this feedback, however, I hope I am not too late in doing so. I hope Jamie Brown is still with you and doing as well as he did for CareFirst. We survived our "flood" with the help of Jamie and I must give a shout out to Ryan Spence as well who, although I did not have as much one on one interaction with Ryan, he was still just as professional as Jamie and did a great job as well.
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Lori Collette
COPT
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